FAQ’s

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Finding good, factual information about booking a trip to Lapland isn’t easy, especially as there are now so many websites and forums with conflicting advice. Please find below some information based on the main questions we are asked by our clients.

Book your Lapland trip as soon as you can. There is a misconception that if you leave it to the last minute you will get a cheaper rate, but this is actually not the case. We offer limited free child places on selected departures and although the offer is valid until the end of September, they are usually all gone by April/May. There is also the risk of the date/resort/accommodation you want being sold out if you leave it to the last minute. If you have a deposit and you know what trip you want, book it!

All of our tours include full board, the hire of an all-in-one thermal snowsuit and boots (for everyone age 2+), and all the activities that take place during the day. Every single party will have their own private meeting with Santa. On stays of two nights or more you will also receive a souvenir DVD of your trip.

The temperature in Lapland at Christmas can range from -5°C to -30°C, and although we provide you with a thermal suit and boots, you will still need to bring along a scarf, ski gloves and a hat (one which preferably covers your ears). You will also need lots of 2-3 layers of clothing to wear underneath your snowsuit. There is no need to go out and buy lots of expensive thermal/ski gear – if you already have it, great, if not just make do with what you already have. Leggings, fleecy jumpers, tracksuit bottoms etc. all work perfectly fine, and a lot of our clients have told us that pyjamas are particularly good for the children. Some clients already have ski jackets and salopettes, but as an all-in-one snowsuit is already included in the tour cost there is no need to bring them.

The flight to Lapland takes 3hrs 30mins, and the time difference is +2hrs. The local currency is Euro. Everybody travelling must have a passport valid for at least one month after the date of your return. During November and December there is no daylight, instead you will have approx. 4-5 hours of greylight between the hours of 10am and 2pm.

Our Lapland tours are really not suitable for infants – it is far too cold for them to be outside for a long period of time, and they will not be able to participate in some of the activities, meaning that somebody in the party will also have to miss out. It is far more sensible to wait until they are older, so that they will get more out of it and remember it.

Travel insurance is an absolute must, and Canterbury Travel offer a policy which is designed specifically for our Lapland tours. If you choose to arrange your own travel insurance you must ensure that it covers you for all of the activities you will be taking part in. You will need to take a copy of your policy with you when you travel, as some of the guides may do spot-checks to make sure that everybody is suitably insured.

You will probably look at several different brochures and websites before deciding who to book your Lapland trip with. Canterbury Travel is a Lapland specialist and has been in operation for 28 years, which proves how good we are at what we do. There are many companies now who have jumped on the Lapland bandwagon and offer their clients a very basic Lapland experience, often with lots of activities at extra charge and not including a private visit with Santa. Canterbury Travel understand that for many families this is a once in a lifetime experience, and we want that experience to be as wonderful as possible. Book with us and be reassured that you are in the very best of hands.