Customer Feedback

We receive many unsolicited complimentary letters concerning our Lapland Tours. There is of course nothing better than personal recommendations and we have dedicated this page for this purpose. There are several older letters which we continue to publish as we feel they totally epitomise the spirit and aims of our website and capture the warmth and feeling that we strive to provide to all.

We hope they will help you to understand the special nature of our tours.

To read the letters please use the scroll bar on the right of your screen.

Dear Canterbury Travel
I want to express my sincere appreciation of the wonderful day that we have experienced in Enontekio on the Lapland Spectacular day tour.  It was one of the most memorable and enjoyable day of our lives. Everything was so well organised, the kindness and charm of the staff and their concern for our well being was wonderful.
This resort was perfect for a day trip and we enjoyed every minute of our time there.  The real Father Christmas was so patient and charming and gave the children the time to talk to him and as one of my grandsons has told everyone.."he even knew my name!" We loved the whole ambiance of the resort, the comfort of the hotel for the warmth and hospitality and for us, particularly; the naturalness of the resort was very special.  Please don't change that! So on behalf of myself and my sister (Granny & Great Aunt who are still finding difficulty in becoming adults!) and my two grandsons, aged 7 and 4, a very big thank you for your service and for enabling us to get away from the tinsel and commercialism of this period, where we were able to enjoy this wonderful trip and all the activities advertised.

Yours sincerely Janet Davidson

Dear Canterbury Travel,
I am writing thank you for making our family trip to Lapland something absolutely magical for both ourselves and our children to remember. The organisation which went into the trip was second to none and the staff at Olos were exceptional, in particular our guide... Nothing was too much trouble for anyone and the accommodation, sevices and meals were first class. My children were absolutely mesmerised by the whole thing and my 8 year old son, who was just starting to have doubts about Santa, was spellbound about the whole thing, possibly even more so than my 5 year old daughter.
Again I can't thank you enough for making this trip 'a magical once-in-a-lifetime experience' (This is what my son called it!)

Many thanks again,
Yours faithfully Mrs J Hamilton.

Dear Canterbury Travel,
Just a quick note to let you know how fantastic our recent trip was. We were ... on the 3 night stay in Olos. We ... had a ball. Words just could not describe the fantastic time we had. Kirsi was our guide and she was the best. From start to finish we just could not find a fault, which in this day and age was a very tall order to fulfil, especially where children are involved. Everything went like clockwork and you are right; it is where fantasy meets reality. It was a fantastic experience for both adults and children and I have recommended it to all my friends... It is the trip of a lifetime and I think Canterbury Travel have it down to fine art.
Many thanks for...memories that we will all cherish forever.

Kind regards, Paula Connolly

Dear Canterbury Travel,
We have just arrived home after a truly wonderful trip to Lapland. We set off on the 14th December on a CaptivatingLapland trip and captivate it did. From start to finish we cannot find fault. It was superb, wonderful and more. The organisation was out of this world, my daughter Hannah aged 9 was amazed by it all and had the time of her life. ...We will be back to Olos for it was, as you said, not commercialised.
We thank you for a wonderful time and it is true; you get what you pay for and it was worth every penny and more...Well done Santa!

Yours truly, from Maureen, Noel and Hannah Snowe, Dublin

"We liked the magic of Christmas in contrast to the unspoilt wilderness of the Finnish countryside.
Also the enthusiasm of the elves, locals, etc... Who made us feel very welcome and made the whole adventure exciting"
 Mr & Mrs P Hampton

"The whole trip was outstanding. We will recommend to our friends & family"
 Mrs J McClune, N. Ireland